To answer the question "Why do customers choose your hotel?" then your hotel needs to answer the question, "What is your hotel special for customers choosing you?"

When doing business, you serve other people. And customers will be the ones who put money in your pocket. The more you do business, the more you understand how to please customers and their needs, the more money you'll earn.

Therefore, please grasp customer behavior for timely service and advice. In other words, if you want to serve customers, then surely you must win the trust from customers, win their sympathy, then surely customers will be happy for you to serve them.

Attention to customer needs:

You have to make it possible for your guests to see the most different about your hotel with other competitors in the market, not to show customers that your hotel only knows how to make money.

And here is a model of the research into the factors that influence travelers' choice of hotel:

Based on the above research model and analysis of data from visitors, have you made the customers themselves look at the most differences about your hotel with other competitors in the market:

- About "Advantages":

1. 
   Location of the hotel near the city center
2. 
   The hotel is available 24 hours
3. 
   Spacious and spacious front desk space
4. 
   The hotel has fresh and airy air

- About "Security":

1. 
   The hotel has 24/24 security guards
2. 
   The hotel has a fire protection system

- About "Network translation and utilities":

1. 
   Stable wifi connection, less congested
2. 
   The hotel has a ticket service for guests staying
3. 
   Fast network connection speed
4. 
   The hotel has a contact with the taxi company, shuttle at the airport
5. 
   Staff with hotel expertise

- About "Room facilities":

1. 
   TV in the room works well, with cable TV
2. 
   Mattress bed, soft pillow
3. 
   Air conditioner works well
4. 
   Interior amenities of the hotel conform to the standard
5. 
   Bedrooms are clean, regularly

- About "Attitude, service quality and appearance of the hotel"

1. 
   The included services are affordable
2. 
   The staff are friendly and open
3. 
   The quality of service corresponds to the amount of money
4. 
   The exterior architecture of the hotel conforms to the standard
5. 
   Staff resolve complaints quickly and promptly